Scalar Talent Refund Policy

At Scalar Talent, we strive to deliver exceptional value and service. If you’re not completely satisfied, here’s what you need to know about our refund policy:


Subscription Refunds

  • Monthly Subscriptions:

    • Refunds are not available for monthly subscriptions once payment has been processed.

    • You can cancel your subscription anytime, and no further charges will be applied for subsequent billing cycles.


Onboarding and Service Fees

  • Onboarding Fees:

    • Onboarding services are non-refundable once the service has been initiated.

  • Data Migration and Custom Development Fees:

    • These are billed hourly and non-refundable after work begins. We will always provide a clear estimate and scope before starting.


Eligibility for Refunds

We may offer refunds in special cases, such as:

  • Billing errors or duplicate charges.

  • Technical issues that prevent the service from functioning as intended, where Scalar Talent is unable to resolve the issue within a reasonable timeframe.


How to Request a Refund

To request a refund, please contact us at [email protected] with:

  • Your name and company details.

  • The reason for your refund request.

  • Any relevant documentation or proof of payment.

Our team will review your request within 5 business days and notify you of the outcome.


Need Assistance?

If you have questions about your subscription or our refund policy, feel free to reach out to our support team at [email protected].